By 2026, AI customer service platforms are hitting new milestones, handling up to 70% of routine tasks within a week of deployment. But here’s the catch: they help agents assist customers faster—not always fully resolve issues
After testing AI customer service automation platforms across millions of tickets, I can tell you not all bots are created equal. Some struggle to fully resolve issues, while others excel at assisting agents to speed up responses
Claude Max offers two pricing options: $100 for 5x sessions or $200 for 20x sessions. The catch is, each session runs within a rolling five-hour window, but the 5-hour limit doesn’t multiply with more sessions
Dark data is info stored but never used—think emails, old files, or inactive databases. It can make up 55% of a company’s data and often hides risks like security problems or compliance issues
Trying to decide between website audit services and SEO tools? This article breaks down how each handles tricky situations like site migrations or hreflang setup
By 2026, AI customer service platforms will routinely handle up to 70% of routine tasks within a week of deployment. But here’s the catch: most tools assist agents rather than fully resolve issues alone
Dark data is the information companies collect but never use, like old files or emails. It makes up about 55% of stored data and can quietly rack up costs and security risks. Plus, when AI tools scan through it, they often drown in noise, slowing insights
Wondering whether to hire website audit services or rely on SEO tools? This article breaks down how a professional audit can catch tricky issues like JavaScript rendering problems that might tank your site migration
Dark data is all the information your company keeps but rarely uses—around 55% of it just sits idle. This hidden data adds unnecessary costs, creates security risks, and clutters AI systems with noise
When you’re about to launch a site migration, relying on SEO tools alone can miss critical issues like JavaScript rendering or broken hreflang tags