What finally worked for me was locking in moisture within 60 seconds after...

https://list-wiki.win/index.php/My_Knee_Cream_Stopped_Working_%E2%80%93_Am_I_Layering_It_Wrong%3F

What finally worked for me was locking in moisture within 60 seconds after stepping out of the shower. I now use a body lotion with urea around 15% on my heels to soften rough patches. I also make sure to apply SPF on my hands and chest daily