How a $12M SaaS Company Nearly Tore Itself Apart Over Relationship Intelligence vs Execution Governance

https://wiki-saloon.win/index.php/What_%22Lightweight_Deployment%22_for_4Degrees_Really_Means_%E2%80%94_And_Where_It_Breaks_Down

Everyone assumes governance is a checkbox. They whisper that relationships smooth every process and that setup effort is overhead you can cut. That belief cost BeaconOps - a real-ish SaaS company at $12 million ARR - more than revenue