Getting a damaging review removed from your Google Business Profile is...

https://blast-wiki.win/index.php/Can_a_Former_Employee_Get_a_Google_Review_Removed_if_It_Is_Harassment%3F

Getting a damaging review removed from your Google Business Profile is possible, but it is not guaranteed. If a review violates Google’s content policies, you can request its removal. Outcomes vary depending on the situation, so you need a clear strategy