A single negative review or viral post can tank your sales conversations and...

https://wiki-legion.win/index.php/How_to_Respond_to_Harmful_Content_When_You%E2%80%99re_Drowning_in_Operations

A single negative review or viral post can tank your sales conversations and erode years of built-up trust. Panic often leads to defensive outbursts that escalate the drama and hurt your bottom line